Your American snacks and candy,
delivered to you.
Orders prepared within 48 hours in the South of France. Delivery to Mondial Relay and Inpost pickup points all over France and in 10 European countries.
Mainland France
Mondial Relay pickup point
Standard rates cart under β¬69
Corsica is served by Colissimo (not Mondial Relay).
Mainland Europe
Mondial Relay & Inpost
Standard rates cart under β¬99
Countries we ship to
- Austria
- Belgium
- Germany
- Ireland
- Italy
- Luxembourg
- Monaco
- Netherlands
- Portugal
- Spain
We do not ship to the United Kingdom or Switzerland.
Preparation & shipping
- All orders ship within 48 business hours (no shipping on Saturdays, Sundays or public holidays).
- You receive your tracking number by email as soon as the carrier picks up your parcel.
- Every parcel is sealed with our My American Market tape and a tamper-evident strip to guarantee it arrives intact.
- Large orders are packed in My American Market branded boxes for a great unboxing experience.
Collecting your parcel
Collection time
Your parcel stays at the pickup point for 5 business days. After that, it is automatically returned to us.
Shipping costs remain payable if the parcel is not collected.
Secure collection
All Mondial Relay and Inpost pickup points are under video surveillance. Show an ID and the collection code you received by email.
Fragile products
Despite our reinforced packaging, some products remain sensitive to the risks of transport.
- Aluminium cans & bottles β dents may appear. The contents are still fine to consume, but an exchange is not guaranteed for purely cosmetic damage.
- Molded chocolates (eggs, bears, bunniesβ¦) β very fragile. No exchange if they break during transport.
- Glass β reinforced packaging, but breakage can happen. You must note any damage when you receive the parcel, otherwise no refund is possible.
During the hot months, chocolates may arrive melted. No claim can be accepted for this seasonal reason.
You have the right to inspect your parcel in front of the carrier or at the pickup point. If there is a problem, note it immediately: it is the condition for any follow-up.
Claims
Important. No claim can be accepted if you collected the parcel without noting any damage with the carrier or at the pickup point.
For parcel lockers (Inpost lockers), inspect your parcel on the spot. If something is wrong, the locker screen lets you contact Inpost directly: open a claim immediately.
Any questions?
Our customer service team is available Monday to Friday, 9am to 6pm (French time).
Jelly Belly
Sour Patch Kids
Jolly Rancher
Warheads
Skittles
Reese's
Hershey's
M&M's
Kit Kat
Oreo
Fanta
Dr Pepper
Monster Energy
Mountain Dew
Gatorade
Takis
Doritos
Cheetos
Pringles
Lay's
Lucky Charms
General Mills
Cap'n Crunch
Pop-Tarts
Kellogg's