Privacy policy

1. Data controller

The data controller for personal data collected on the website https://www.myamericanmarket.com is:
SARL CLIC PHARMA (trade name: My American Market) – 1 Rue Francis Davso, 13001 Marseille, France
Email: contact@myamericanmarket.com

2. Data collected

As part of its business, the website may collect the following data:

• identity (last name, first name);
• contact details (address, email, phone number);
• order and billing data;
• browsing data (cookies, IP address, pages visited);
• payment data, processed directly by our secure providers and never stored by us.

Information required to place an order is marked in the forms. Without it, the order cannot be processed.

3. Purposes of processing

Data is used for:

• managing orders, payments and deliveries;
• customer relations and after-sales service;
• fraud prevention;
• improving the website and visitor statistics;
• sending offers and newsletters, only with the user's consent.

4. Legal basis

Processing is based on:

• performance of the contract (order processing);
• compliance with a legal obligation (invoicing, accounting);
• consent (analytics and advertising cookies, newsletter);
• the seller's legitimate interest (fraud prevention, website security).

5. Recipients of the data

Data is intended for the seller and may be shared, solely for the purposes above, with:

• our payment provider PayPal, which also processes card payments, Apple Pay, Google Pay, Bancontact and iDEAL;
• our carriers (Mondial Relay, Inpost, Colissimo and other carriers offered when ordering);
• our technical providers (OVH hosting, email sending, customer relationship tool);
• our analytics and advertising tools (Google Analytics 4, Meta Pixel), only if the user has accepted them.

No data is sold to third parties.

6. Transfers outside the European Union

Some providers (in particular Google, Meta and PayPal) may process data outside the European Union, especially in the United States. These transfers are covered by the safeguards provided by the GDPR: an adequacy decision of the European Commission (Data Privacy Framework) or standard contractual clauses.

7. Retention period

Data is kept for:

• customer data: 3 years after the last purchase or last contact;
• invoices and accounting documents: 10 years (legal obligation);
• cookies: 13 months maximum; the user's cookie choice is kept for 6 months.

8. Cookies

On their first visit, users can accept or refuse non-essential cookies (analytics, advertising) using the banner provided for this purpose. They can change their choice at any time from the same tool or in their browser settings. Cookies that are essential for the website to work (cart, login) do not require consent.

9. Users' rights

In accordance with the GDPR and the French Data Protection Act, users have the following rights over their data:

• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to object, in particular to direct marketing;
• right to data portability;
• right to withdraw consent at any time;
• right to give instructions on what happens to their data after their death.

These rights can be exercised by writing to contact@myamericanmarket.com. A reply is given within one month. Proof of identity may be requested if there is reasonable doubt about the identity of the person making the request.

Users can also file a complaint with the CNIL, the French data protection authority (www.cnil.fr), or with the data protection authority of their own country.

10. Security

Technical and organizational measures are in place to protect data against loss, unauthorized access or disclosure: secure connection (SSL), restricted access to data, secure hosting.

11. Changes to this privacy policy

The seller may change this policy at any time. The version in force is the one published on the website.

Last updated: October 8, 2026.